If you are in a position of authority within a company, chances are that you are going to have to take disciplinary action against some of the people that are a part of the team that you are managing. It is important that you take disciplinary action, but the problem is that a lot of managers don’t know how to do this write. There are a few things that you shouldn’t do while disciplining employees for a variety of reasons.
One thing that you shouldn’t do is shout or speak with anger. There is no point to this, all it will do is cause unnecessary stress to the people around you. Also, it makes the point you are trying to make more difficult to ascertain because people tend to get defensive when they are being shouted at. A lot of managers tend to act like school principals tasked with dealing with a bunch of children. The people that you are dealing with are fully grown adults who need to be taken seriously and given the respect that they deserve.
Another thing you shouldn’t do is threaten your employees. This is another thing that ends up making people defensive, and understandably so. Getting a threat is a very unpleasant experience, so if you want to be able to communicate with your employees it is important that you avoid using them. A much better technique would be to simply ask for an explanation about their behavior. This is going to help make them feel a little more secure around you, and they will probably open up. A lot of the time an employee’s poor performance is the result of factors outside their control, so don’t reach for the employee write-up form on a whim and try to listen instead.